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Terms and conditions of use

Last updated: December 2015.

Welcome to Systemco.com.lb. We provide Services subject to the following conditions.

By using Systemco Services, you agree to these conditions. Please read them carefully.
We offer a wide range of Systemco Services, and sometimes additional terms may apply. When you use a Systemco Service (for example, Your Profile, Gift Cards, Systemco Instant Video, Your Media Library) you also will be subject to the guidelines, terms and agreements applicable to that Systemco Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY
Please review our Privacy Notice, which also governs your use of Systemco Services, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you use any Systemco Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included in or made available through any Systemco Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Systemco or its content suppliers and protected by Lebanese and international copyright laws. The compilation of all content included in or made available through any Systemco Service is the exclusive property of Systemco and protected by the copyright laws.

 TRADEMARKS
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Systemco Service are trademarks or trade dress of Systemco. Systemco's trademarks and trade dress may not be used in connection with any product or service that is not Systemco's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Systemco. All other trademarks not owned by Systemco that appear in any Systemco Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Systemco.

PATENTS
One or more patents owned by Systemco apply to the Systemco Services and to the features and services accessible via the Systemco Services. Portions of the Systemco Services operate under license of one or more patents.

LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Systemco or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the Systemco Services. This license does not include any resale or commercial use of any Systemco Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Systemco Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Systemco or its licensors, suppliers, publishers, rights holders, or other content providers. No Systemco Service, nor any part of any Systemco Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Systemco. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Systemco without express written consent. You may not use any Meta tags or any other "hidden text" utilizing Systemco's name or trademarks without the express written consent of Systemco. You may not misuse the Systemco Services. You may use the Systemco Services only as permitted by law. The licenses granted by Systemco terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT
If you use any Systemco Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Systemco does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Systemco Services only with involvement of a parent or guardian. Systemco reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Systemco reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Systemco a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Systemco and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Systemco for all claims resulting from content you supply. Systemco has the right but not the obligation to monitor and edit or remove any activity or content. Systemco takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS
Systemco respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please send us email on “[email protected]”.

RISK OF LOSS
All items purchased from Systemco are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS
Systemco shall not be responsible for items returned that are lost or damaged in transit. Delivery charges, both to and from our warehouse will be paid by the customer, and are non-refundable. Systemco does not take title to returned items until the item arrives at our center.

PRODUCT DESCRIPTIONS
Systemco attempts to be as accurate as possible. However, Systemco does not warrant that product descriptions or other content of any Systemco Service is accurate, complete, reliable, current, or error-free. If a product offered by Systemco itself is not as described, your sole remedy is to return it in unused condition.

PRICING
Except where noted otherwise, the List Price or Suggested Price displayed for products on any Systemco Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price or Suggested Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price or Suggested Price may be provided by the merchant. With respect to items sold by Systemco, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Systemco is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item. We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you. The prices indicated on SYSTEMCO.com.lb are in USD and include VAT and all other taxes, but do not include delivery charge. The actual delivery costs will be shown in an order during checkout and invoiced in addition to the price of the products. Orders delivered outside of Lebanon may be additionally subject to customs duties and charges in the country of import. These duties and charges are the customer's responsibility. Special price and various discounts (like Super Price, Combo Discounts, SALE) may be applicable from time to time for deliveries. All prices on this web site and any discounts are applicable only to online purchases made through this website.

Goods availability
Please select correct address of Delivery or login at the beginning of each shopping session in order to avoid any confusion. The final verification of the goods availability and delivery options to a certain location is done in step “Order Confirmation” during the order checkout process.

We reserve the right to cancel the contract between us if: We have insufficient stock to deliver the goods you have ordered; We do not deliver to your area; or One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. For your rights to cancel the order please refer below to the section “Returns. Cancelation right” of these Terms and Conditions.

Product information
SYSTEMCO takes great care when putting information on-line with respect to the essential characteristics of our products, notably with respect to the technical descriptions emanating from our partners and suppliers and the photographs illustrating the products. However, SYSTEMCO does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Payment methods
SYSTEMCO offers the following methods of payment:

Money transfer through Western Union or Money Gram

Onsite payment

Cash On Delivery

Bank Transfer (Please note that if you choose this payment method your order should be processed after the transfer is cleared).

Delivery
Delivery charges will be indicated separately in your order and vary by location of destination, value of the order and weight of the shipment. All delivery times are estimations only and indicated in days. The goods will be delivered to the address you give us for delivery at the time you make your order. Delivery will be made as soon as possible after your order is accepted. Please note that orders delivered outside of the Lebanese Area may be subject to customs duties and charges in the country of import. These duties and charges are your responsibility.

Tracking your order
SYSTEMCO offers a complete track and trace service for all your orders with the shipping company concerned. Just call our company and track your shipments.

Warranty and After-Sales Service Procedures
The majority of the products have a warranty offered directly by the respective manufacturers. Please consult appropriate leaflet or warranty card enclosed with the product to find about the terms and conditions of the warranty and our service center. In addition, our authorized service centers in the countries where we deliver to are there to help.

Legal guarantees
Independently of the manufacturer’s warranty provided with products, all products offered to you come with a legal guarantee concerning product conformity and latent defects, as outlined in the consumer protection legislation applicable in the country of delivery of your product.

Returns

 Goods Faulty on Arrival
If your item is faulty on receipt then please do not accept it and return it back to us with the delivery man.

Goods Damaged during delivery
If your item arrives damaged, you are required to contact us immediately with details of the damage. You must retain the envelope and any packaging in order for a claim to be made to the courier for damaging your item in transit. Without all packaging material, you will not be entitled to a damaged goods exchange.

Mixed Goods
If you have been sent the wrong item, please contact us upon delivery to arrange for the unit to be exchanged.

Events beyond our control
SYSTEMCO shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Accounts, Passwords and Security
Certain features or services offered on our e-Shop may require you to open an account (including setting up an ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by us or any other user of or visitor to the site due to someone else using your ID, password or account as a result of your failing to keep your account information secure and confidential. You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that ID, password or account. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy
You acknowledge and agree to be bound by the terms of our privacy policy. Additionally, by using this site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to SYSTEMCO may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Governing law
These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by the la

Entire agreement
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

These terms and conditions only cover this website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.

 

Legal

Privacy Policy

We respect the privacy of our users and are committed to protect it in all respects. With a view to offer most enriching and holistic internet experience to our users SYSTEMCO Sarl offers a vast repository of Online Sites and variety of community services. The information about the user as collected by SYSTEMCO Sarl is: (a) information supplied by users and (b) information automatically tracked while navigation (Information).

By using our website or our services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

 

USER INFORMATION

To avail certain sites / services on our websites, users are required to provide certain personal information for the registration process via a) your name, b) email address etc. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. All required information is service dependent and Systemco sarl may use the above said User information to maintain, protect, and improve its services (including advertising services) and for developing new services.

Such information will not be considered as sensitive if it is freely available and accessible in the public domain.

 

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

 

LINK TO THIRD PARTY SITES

Shopping @ systemco.net includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with Systemco Sarl, we contact you from time to time about updating of your content to provide the users such features that we believe may benefit you.

 

INFORMATION SHARING

Times Internet Limited shares the sensitive personal information to any third party without obtaining the prior consent of the User only in the following limited circumstances:

- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

- Systemco Sarl proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

 

ACCESSING AND UPDATING PERSONAL INFORMATION

When you use our website, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. However the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. We respect your privacy. We do not share or sell personal information about visitors and subscribers with other companies. You may choose to share with us personal information, viz., your name, mailing address and e-mail id required to correspond with you and ensure shipment of products. If you do not want us to use this information for further contact, we shall respect your wishes.

 

Do we share your information with other companies?

We respects that you do not want your personal information shared with other companies. Therefore, the information which you provide will only be used for your intended purpose and to complete your online purchase. We do not share or sell your information with any other company. On a time to time basis we may share offers with you that we feel will be beneficial for you.